Infrastructure

HIGHLIGHTS

Cimmons is a trusted and reliable partner, singularly dedicated to your success. As a client, you can expect top notch professionalism and an unwavering commitment to your satisfaction. 

  1. 24×7 support throughout 365 days.
  2. Extensive domain knowledge to help solve queries with reduced tat, aht and increase fcr.
  3. ISO 27001 and 9001 certificated for security, accuracy and quality.
  4. Use of workforce management tools for an automated reports.
  5. Deliver top class service to retain customer loyalty through achieving better sla’s.
  6. Building transparency in systems and processes.
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EMPLOYEE WELFARE

Cimmons believes in being ethically unyielding and honest and inspiring trust by saying what we mean, matching our behaviors to our words and taking responsibility for our actions.

To ensure that we and our Employees are actively engaged and take pleasure in the time spent with us, we have invested heavily in their physical and mental well-being.

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INFORMATION SECURITY

  1. The Sensitive information is Encrypted and the rest is Transited. Our System Patches and Software are updated regularly and the Important files are Backed up.
  2. An atmosphere of Security awareness is created with in the Organisation.
  3. Secured WFH Solution through Sophos SSL VPN. Using complex Passwords is insisted.

PHYSICAL SECURITY

  1. Our holistic Security Lifecycle is an integrated security architecture designed, built, tested and deployed in compliance with all security requirements.
  2. Security is designed into solutions then managed proactively to maintain business reliability and availability and to meet regulatory compliance.

Clientele

 

Industries We Cater For

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