BPO and Call Center Support Services

Our BPO & Call Center Support Services offerings includes multilingual support that covers pan India. We are focused to deliver exceptional experience at different touchpoints to make your customers feel appreciated, we follow a stringent quality check which provides us the motivation towards continuous improvement.

The technical support offered by our representatives are of different levels, they are categorized as L0, L1 and L2. We are focused on higher first-call resolution rate(FCR) to satisfy your customers which in drives customer loyalty. We are providing non-voice support via chat and email to our numerous clients from different industry verticals.

“ Customer service to Cimmons means going above and beyond to keep the customer happy, whether that means answering any questions they have or resolving issues with a positive attitude. Customer satisfaction is the top priority, and hopefully creating loyal, returning customers. ”

Industries We Cater For

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